Job Description
We are currently looking for an enthusiastic Night Receptionist (M/F) to join our Front Office team. Are you ready for a new challenge and interested in working in an international environment? This is your opportunity to join Crowne Plaza Maastricht as a Night Receptionist.

Who Are We?
Crowne Plaza Maastricht is a 4-star international hotel located directly on the River Meuse. The hotel features 174 luxurious rooms, nine meeting and event rooms, a hotel bar, and our fine dining restaurant “De Mangerie.” We pride ourselves on excellent service, guest focus, professional expertise, friendly staff, and consistent quality in both our product and service.

As a Night Receptionist, your responsibilities will include:

To strengthen our night team, we are looking for a part-time All-Round Night Receptionist (working hours negotiable). In this role, you will be responsible for:

• Ensuring the safety of the hotel and its guests during the night
• Performing the night audit and other administrative tasks
• Preparing and serving items from our 24-hour room service menu and setting up the restaurant for breakfast service
• Preparing the meeting rooms for the following day
• Carrying out all reception duties in line with IHG standards
• Handling special requests, guest feedback, and complaints
• Ensuring all tasks are completed according to IHG guidelines

What we’re looking for:
We are seeking a well-presented, guest-oriented team member who:

• Has proven experience as a hotel receptionist (essential)
• Speaks and writes fluent Dutch and English; a third language is a plus
• Is confident and resilient
• Is flexible, service-minded, a team player, and communicatively strong
• Is comfortable working night shifts and weekends

What we offer you:

• A fun and supportive work environment
• Employee discounts at all hotels and restaurants within the IHG network
• Discounted corporate fitness program
• Internal and external training and development opportunities
• Immediate start possible

Type of Employment: Part-time
Hourly Salary: Starting from €14.84
Expected Working Hours: Minimum of 16 hours per week

Additional Compensation:

• Irregular hours allowance
• Holiday allowance

Employee Benefits:

• Pension plan
• Employee discounts
• Product discounts
• Travel expense reimbursement

Work Schedule:

• Night shifts
• Weekend availability

Language Requirement:

• English (required)

Work Location: On-site